Author Angela Jackson Concerns, Complaints, Suggestions and Compliments Policy   Complaints Policy Author Freeframe   Angela Jackson Date ratified March 2026 Date issued   Review date March 2027 Version 1 1.Introduction Complaints suggestions and compliments identify the experience and perspective of people using Freeframe’s services. Complaints and suggestions are welcomed as an opportunity for learning. … Continue reading FREEFRAME COMPLAINTS POLICY MARCH 2026