Complaints Policy Author Freeframe   Angela Jackson Date ratified March 2026 Date issued   Review date March 2027 Version 1 1.Introduction Complaints suggestions and compliments identify the experience and perspective of people using Freeframe’s services. Complaints and suggestions are welcomed as an opportunity for learning. They act as an indicator of whether our service … Continue reading Concerns, Complaints, Suggestions and Compliments Policy FREEFRAME MARCH 2026